ORIENTATION, CAREGIVER ROLES AND TERMS - ANSWERS

1. What year was Agape Home Care originally founded?:

1991

2. Agape Home Care is a service branch of what nonprofit organization?:

North Coast Ministries

3. "Agape" is a Greek word meaning?:

Agapé is a Greek word representing the highest form of altruistic love. The Bible ascribes this attribute as being the very nature of God: divine love expressed through benevolent service, with kindness and compassion.

4. Agape Home Care is licensed by what governing entity?:

The Home Care Services Bureau

5. Name seven "Home Care Services" that registered "Home Care Aides" may perform:

Bathing
Dressing
Personal Hygiene
Grooming
Toileting
Incontinence care
Meal Planning & Preparation
Self-Administered Medications
Feeding
Transferring
Ambulating
Positioning
Exercising
Housekeeping
Communications
Transportation
Shopping
Companionship

6. Name three pre-employment requirements of the Home Care Services Bureau?:

Register as a “Home Care Aide” with the Home Care Services Beureau
Be fingerprinted via Live Scan and receive a criminal clearance through the Caregiver Background Check Bureau
Complete a Criminal Record Statement, Abuse Reporting Statement and Personnel Form
Be cleared for TB
Complete five hours of pre-assignment, entry-level training
Complete five hours of annual training

7. Where can the Agape Home Care "Policies and Procedures Manuel" be accessed?:

On the Agape Home Care website

8. Name the four Agape Home Care administrative personnel staff:

Executive Director
Field Supervisor
Office Manager
Bookkeeper

9. Who would you report issues or questions pertaining to client care, staff conduct, suspected abuse, quality and safety control, agency policies and procedures to?:

Executive Director

10. What are Agape Home Care's business hours?:

Monday through Friday, 9a to noon and 1p to 5p